This month we’ll finish up with program maintenance and encouraging participation, exploring:

• Suggestion Tracking System
• Feedback and Recognition
• Visibility, Catch Phrases, Logos, and Marketing
• Additional Factors

By Glenn Felix, IPC

One of the more effective ways companies can pursue innovation and continuous improvement in its operations is by engaging employees in that challenge.  And one of the more proven means for doing that excitingly is via a well-designed and persistently driven and maintained employee suggestion program.

The key ingredient here is that phrase “persistently driven and maintained.”  But before throwing out words to that end, let’s first review some overall elements of a successful program.

• Upper Management Enthusiasm
• Point-Person Coordination
• Multi-Disciplinary Review Team
• Program or Campaign
• Boxes or Meetings
• Suggestion Categories